"So you take them to small claims court, where in many jurisdictions lawyers are not permitted. Motorola will have to send a corporate officer to represent the company. A much more likely outcome is that they’ll settle with you prior to the hearing. All it takes is a few people to do this, and then blog about it and/or post info on social networking sites. Suddenly, Motorola is facing hundreds of small claims suits. They’re still likely to settle them all out of court for the cost of the phone, but perhaps the next time they make a phone someone in the initial design meeting says"

— Ya know, the fuse function really seemed to piss off a lot of people, people who are now likely buying phones from our competitors. Maybe we shouldn’t take that route again.” Via: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/oosdn2qykWs/Droid-X-Self-Destructs-If-You-Try-To-Mod